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Legal · Acceptable Use

Community Guidelines

Last updated [Month DD, YYYY]

The rules that keep StarSing safe and respectful for riders and drivers.

Zero tolerance. StarSing has no tolerance for objectionable content or abusive users. Serious violations lead to immediate, permanent removal and, where appropriate, referral to law enforcement.

1. Who these apply to

These Community Guidelines apply to everyone on StarSing — riders and drivers alike — and cover profiles, ratings, reviews, in-app messages, and conduct during trips. They are part of our Terms of Use.

2. What's not allowed

3. Safety during trips

Treat one another with respect. Follow the law, wear seatbelts, and never drive under the influence. If you ever feel unsafe, contact local emergency services first, then report to us.

4. Reporting & how we respond

Report objectionable content or abusive behaviour using the report control on any profile, message, review, or trip, or email [safety@starsing.tech]. We review every report and act on confirmed violations within 24 hours — removing the content and suspending or permanently removing the user responsible.

5. Blocking

You can block another user at any time to prevent further contact or being matched together. Blocking is separate from reporting — you can do either or both.

6. Consequences

Depending on severity, violations may result in a warning, content removal, temporary suspension, or a permanent ban. Illegal conduct may be reported to authorities.

7. Contact

Questions about these Guidelines: [safety@starsing.tech].